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Оглавление - Effective Workplace Communication
Clear English for Daily Work
- INTRODUCTION
- Communication as a Work Skill
- Why Clear English Improves Work Results
- PART 1 — CORE OFFICE LANGUAGE
- CHAPTER 1 — Direct Language for Daily Work
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Short Email (Clear Written Version)
- Micro-scene 3: Mini-dialogue (Bad → Better)
- Useful Phrases
- CHAPTER 2 — Starting the Workday
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 3 — Asking Precise Questions
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 4 — Giving Clear Instructions
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 5 — Setting Boundaries at Work
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- PART 2 — PROFESSIONAL MESSAGE SKILLS
- CHAPTER 6 — Writing Effective Emails
- Vocabulary
- Micro-scene 1: Email (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 7 — Requesting Support
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 8 — Handling Small Work Conflicts
- Vocabulary
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- PART 3 — INTERACTION & TEAM DYNAMICS
- CHAPTER 9 — Giving Professional Feedback
- Micro-scene 1: Chat (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- CHAPTER 10 — Running Short Meetings
- Vocabulary
- Micro-scene 1: Meeting (Unclear Example)
- Micro-scene 2: Mini-dialogue (Clear Spoken Version)
- Micro-scene 3: Short Email (Clear Written Version)
- Practice Questions
- Work Task
- Useful Phrases
- Recap of Communication Tools
- Summary of Key Points
- Final Checklist
- Quick Templates You Can Copy